MA in Intercultural Services in Healthcare
A new career path arising from the rising need for culturally competent administrators and comprehensive diversity strategies in healthcare.
This track is the first such specialization in the U.S., preparing graduates to enter managerial positions in culture-sensitive healthcare delivery areas such as bilingual employment, patient relations, translation/interpreting services and health communications.
The Joint Commission on Accreditation of Healthcare Organizations established that 66 percent of sentinel events in healthcare are caused by deficient communication. As a result, as of January 1, 2011, it implemented accreditation standards to advance effective communication and cultural competence, requiring medical institutions receiving federal funds to provide language services to patients with limited English proficiency.
Our graduates will be prepared to
- identify and address ethnic, linguistic and socio-cultural healthcare issues
- ensure hiring of qualified and competent interpreters, translator, and bilingual staff
- educate personnel about current federal regulations
- improve patient care quality by integrating evidence-based practices of intercultural healthcare delivery into the work process
- help reduce tragic and costly sentinel events.
This track is non-language specific and is taught in English. Foreign language competency
is desirable but not required.
Duration and course requirements
This is a full-time (35 credit hour), intense, two-semester course of studies that runs from the end of August until mid-May. In addition to the coursework, an internship and an applied research project will allow students to make a rigorous connection between the practical experience in the workplace and their more theoretical experience in the classroom.
Core Courses (26 hrs)
- Health Communication: Patient-Provider (COM 656, 3hrs)
- Applied Interpreting Studies (TIS 731, 3 hrs)
- Language and Culture (LIN 655, 3 hrs)
- Language Use and Technology (LIN 680, 3 hrs)
- Localization and Terminology (LIN 683, 3 hrs)
- Organizational Behavior (MGT 1501, 3 hrs)
- Survey of Health Communication (COM 655, 3hrs)
- Internship (TIS 684, 1hr)
- Applied Research Project (TIS 785, 4 hrs)
Elective Courses – three from the following (9hrs)
- Applied Translation Studies (TIS 733, 3 hrs)
- Discourse Organization and Interpreting (TIS 735, 3 hrs)
- Sociolinguistics and Dialectology (LIN 610, 3 hrs)
- Special Topics: Medical-Scientific Translation (SPA 629, 3 hrs)
- U.S. Heritage Speakers and Bilingualism (TIS 734, 3 hrs)
- Spanish for Medical Professions (language specific) (SPA 685, 3 hrs)
- Spanish-English Interpreting (language specific) (SPA 682, 3 hrs)
Note: not all elective courses are offered every semester